top of page

Elevate Your Hotel's Service Levels with Cutting-Edge Employee Training Solutions.

HotelSkills revolutionizes your hotel's training with a streamlined, cost-effective, automated platform. It empowers your skilled team to deliver exceptional guest experiences.

ProSkills LMS for Training Managers
Tom, the Training Manager can ...

Create and manage unlimited courses & training content

Create and manage unlimited courses & training content

Create standard traning plans for job levels & departments

Create standard traning plans for job levels & departments

Assign HotelSkills & own courses to standard training plans

Assign ProSkills & own courses to standard training plans

Deliver HotelSkills courses as self-learn or instructor-led

Deliver ProSkills courses as self-paced or instructor-led
HotelSkills (297x82 png).png
 Platform Automatically ...

Create and manage unlimited courses & training content

Creates training plans for each employee as defined

Creates training plans for each employee as defined

Create standard traning plans for job levels & departments

Assigns courses to each employees as per their plan

Assigns courses to each employees as per their plan

Assign courses from own & ProSkills extensive library

Lists all courses on every employee's training dashboard

Lists all courses on every employee's training dashboard

Deliver ProSkills courses as self-paced or instructor-led

Monitors training progress & updates training report card

Monitors training progress & updates training report card

Your Hotel Company's Single Training Platform

Think of HotelSkills as the world's biggest online hotel training department that works 24/7 for your hotels, providing unlimited training to all your employees at a fraction of the cost of a traditional training setup.

ProSkills training platform for employees
Tina, the employee can ...

Access e-learning courses & learn anytime, anywhere

Access e-learning courses & learn anytime, anywhere

See her calendar & attend assigned classroom courses

See her calendar for assigned instructor-led courses

See all courses in the course catalog & self-enroll

See all courses in the course catalog & self-enroll

Submit all training assignments & action plans

Submit all training assignments & external training
ProSkill training platform for managers
Raj, Tina's manager can ...

Create and manage unlimited courses & training content

Evaluate post training action plans & workplace application

Evaluate post training action plans & workplace application

Evaluate & approve external training course completions

Evaluate & approve external training course completions

Assign courses from own & ProSkills extensive library

See Tina's Training Report Card, updated in real-time

See Rita's Training Report Card, updated in real-time

Deliver ProSkills courses as self-paced or instructor-led

Generate detailed custom training reports for the team

Generate detailed custom training reports for the team

Learning Management System (LMS)

Create training plans for all your hotels, schedule classroom/ virtual training sessions, create and deliver instructor-led/ e-learning courses, manage your training content, enroll employees in courses, manage attendance, and monitor progress. No matter your training strategy and delivery methods, the HotelSkills platform enables you to automate and manage your end-to-end training process and deliver unlimited employee training.

ProSkills Learning Management System
ProSkills LMS

Comprehensive Course Library

HotelSkills provides one of the world's most extensive hotel training libraries, with over 3,000 readymade e-learning courses, videos, and knowledge resources covering essential hotel technical/ operational, self-improvement, business, management, and leadership skills. These courses can be delivered as self-learn e-learning, classroom courses, or supervisor-assisted sessions. Courses come with activities, assessments, and completion certificates. Employees can learn anytime, anywhere, at their own pace & preferred language.

ProSkills E-Learning Course Library
ProSkills Modular Courses

Modular Courses: Detailed courses with assessments and certificates.

Micro Courses: Short videos/ courses for learning on the go.

Knowledge Resources: SOPs, forms, checklists, job descriptions etc.

70-20-10 Training and Training Reporting

Employees obtain 70% of their knowledge from job-related experiences, 20% from interactions with others, and 10% from formal training courses. HotelSkills' seamless integration of LMS and e-learning content enables you to implement a 70-20-10 training approach. Users complete courses and assessments, apply what they have learned at their workplace, and implement action plans approved by their managers.

ProSkills 70-20-10 training

Trusted by the Greatest

HotelSkills Client Logo - Accor.png
HotelSkills Client Logo - Fortune Hotels.png
HotelSkills Client Logo - Hyatt.png
HotelSkills Client Logo - Ramada.png
Customers

Hear It from Our Customers

ProSkills Client Testimonial
“HotelSkills has revolutionized our training programs, providing a seamless, user-friendly experience that has significantly enhanced the skills and engagement of our hotel associates.”

Simone, Training Manager

How Do We Make Your Training Delivery Easier? 

 Create Training Plans for all Employees

Deliver Unlimited Training

Reduce Training Costs by over 70%

No Additional Software or Training Teams

See Course Samples

Avoid Workplace Distractions: Boost Your Productivity
22:38

Avoid Workplace Distractions: Boost Your Productivity

Are workplace distractions preventing you from being your most productive self? In this training video, you'll learn practical strategies to manage distractions effectively, minimize common time-wasters, and take control of your workday. Discover how cutting back on unnecessary meetings and optimizing your inbox management can help you stay focused and achieve your goals faster. 🔑 Key Topics Covered: 1. How to Manage Distractions Effectively: Learn actionable tips to minimize distractions and maintain your focus at work. 2. Top Time-Wasters in the Workplace: Identify the biggest productivity killers in the office and how to avoid them. 3. Cut Back on Meetings: Discover strategies to reduce unnecessary meetings and reclaim valuable time. 4. Take Control of Your Inbox: Learn effective email management techniques to reduce clutter and stay on top of important tasks. 👥 Who Should Watch: - Professionals looking to improve focus and productivity. - Team leaders and managers aiming to minimize time-wasting activities in the workplace. - Individuals who want to reclaim control over their workday and reduce distractions. 🌟 Why Watch This Video? If you find yourself overwhelmed by distractions at work or constantly juggling meetings and a full inbox, this video will help you streamline your tasks and focus on what matters most. Gain practical time management strategies that will help you boost productivity and reduce stress. 📚 Key Learnings: • How to avoid distractions at work • Workplace productivity tips • Time management techniques • Cut down on meetings • Email management strategies • Reduce workplace time-wasters • Boost focus and productivity • Managing distractions at work 📱 Follow Us: Website: www.ProSkills.training Website: www.HotelSkills.training YouTube: www.youtube.com/@ProSkills.training LinkedIn: www.linkedin.com/company/rapidezy-training-systems-inc/ #WorkplaceDistractions #BoostProductivity #TimeManagement #EffectiveInboxManagement #CutDownOnMeetings #FocusAtWork Watch now and learn how to overcome workplace distractions and stay focused on your most important tasks! @ProSkills.training
Why We Get Trapped In Conflict And How We Get Out - by Amanda Ripley
36:21

Why We Get Trapped In Conflict And How We Get Out - by Amanda Ripley

In this insightful training video, we explore the dynamics of conflict and strategies for resolution based on Amanda Ripley’s thought-provoking book High Conflict: Why We Get Trapped and How We Get Out. Understand the emotional and psychological traps that lead to high conflict, and learn practical methods to escape them. Discover the power of narrative complexity, looping, and how to recognize key moments to break free from the cycle of conflict. 🔑 Key Topics Covered: 1. Introduction to the Book "High Conflict": A breakdown of Amanda Ripley’s framework on high conflict and its impact on personal and professional relationships. 2. The Conflict Trap: Understand how people get ensnared in destructive conflict and the forces that keep them stuck. 3. Humiliation: The Nuclear Bomb of Emotions: Why humiliation is a powerful emotional driver that escalates conflict. 4. Beware the Binary: The dangers of seeing conflict in binary terms and how it deepens divides. 5. Investigate the Understory: Learn to look beneath the surface for the underlying issues fueling the conflict. 6. The Power of Looping: How using looping techniques can transform communication and de-escalate tensions. 7. The Conflict Industrial Complex: Examine the systems that profit from conflict and how to resist their influence. 8. Be on the Lookout for Saturation Points: Recognize key moments when a conflict is ready for resolution. 9. Complicate the Narrative: Why adding complexity to a conflict’s narrative helps people see beyond entrenched positions. 10. Strategies for Getting Out of Conflict: Practical steps for navigating out of high conflict situations. 11. Conclusion: Recap of conflict resolution techniques and the importance of moving toward peace and understanding. 👥 Who Should Watch: - Individuals involved in high-stakes or ongoing conflict. - Professionals seeking to improve conflict resolution and communication skills. - Leaders and managers wanting to prevent or de-escalate workplace disputes. - Anyone interested in understanding the emotional and psychological drivers behind conflict. 🌟 Why Watch This Video? This video provides valuable tools for anyone stuck in or witnessing high conflict situations. Learn how to navigate away from destructive cycles and towards resolution, all while gaining a deeper understanding of how conflicts start and escalate. 📚 Key Learnings: • Amanda Ripley High Conflict book summary • How to escape high conflict • Conflict resolution techniques • Emotional drivers of conflict • Why we get trapped in conflict • Humiliation in conflict • De-escalating high-stakes disputes • Breaking out of the conflict trap • Looping communication technique • The Conflict Industrial Complex 📱 Follow Us: Website: www.ProSkills.training Website: www.HotelSkills.training YouTube: www.youtube.com/@ProSkills.training LinkedIn: www.linkedin.com/company/rapidezy-training-systems-inc/ #HighConflict #AmandaRipley #ConflictResolution #EmotionalTriggers #HumiliationInConflict #ComplicateTheNarrative #BreakTheConflictCycle #EffectiveCommunication #DeEscalationTechniques Watch this video to gain the tools to break free from high conflict and foster better understanding and resolution! @ProSkills.training
Why Generalists Triumph in a Specialized World - by David Epstein
30:35

Why Generalists Triumph in a Specialized World - by David Epstein

Discover why generalists often outperform specialists in a world that values hyper-specialization. Based on David Epstein’s best-selling book Range: Why Generalists Triumph in a Specialized World, this training video explores how a broad skill set and diverse experiences can lead to success in both work and life. Learn how to develop cognitive flexibility, leverage the outsider advantage, and make learning more impactful by embracing a generalist mindset. 🔑 Key Topics Covered: 1. Introduction to the Book "Range": Overview of David Epstein's key ideas on why generalists excel in today’s complex world. 2. The Cult of the Head Start: Why early specialization isn’t always the best path to success. 3. Winners Quit & Quitters Win: How knowing when to quit can lead to greater success in the long run. 4. It’s a Wicked World: Understand the challenges of a complex world and how generalists are equipped to thrive in it. 5. Develop Cognitive Flexibility: Learn the importance of adapting your thinking and approaches to solve diverse problems. 6. The Power of Analogies: Discover how drawing from different fields can unlock innovative solutions. 7. Drop Your Tools: When shedding old methods and embracing new ones can lead to breakthroughs. 8. Ditch Your Long-Term Plan: Why flexibility beats rigid planning for long-term success. 9. Make Learning Difficult: Explore how challenging learning methods can foster deeper understanding and retention. 10. The Outsider Advantage: How coming from outside a field can provide a fresh perspective that specialists often miss. 11. Conclusion: Recap of why embracing range and generalist skills can set you up for success in a specialized world. 👥 Who Should Watch: - Professionals seeking to expand their skill set and adaptability. - Individuals looking to excel in multiple areas or change career paths. - Leaders aiming to foster cognitive flexibility within their teams. - Anyone curious about the advantages of being a generalist in a world that often prizes specialization. 🌟 Why Watch This Video? This video provides actionable insights into how embracing range and generalist skills can boost your career and problem-solving abilities. By following the principles from Range, you’ll learn to thrive in today’s ever-changing work environment, where versatility and diverse knowledge are becoming increasingly valuable. 📚 Key Learnings: • David Epstein Range book summary • Why generalists are better than specialists • Generalists vs. specialists success • Cognitive flexibility in a wicked world • Learning from multiple fields • Developing generalist skills • The outsider advantage in problem-solving • Why you should quit to succeed • Broad skillset and career success • Making learning difficult for better results 📱 Follow Us: Website: www.ProSkills.training Website: www.HotelSkills.training YouTube: www.youtube.com/@ProSkills.training LinkedIn: www.linkedin.com/company/rapidezy-training-systems-inc/ #DavidEpstein #Range #GeneralistsTriumph #CognitiveFlexibility #OutsiderAdvantage #BroadSkills #LearningStrategies #QuitToWin #AdaptabilityInCareers #GeneralistVsSpecialist Watch this video and discover why being a generalist can give you the upper hand in an increasingly specialized world